Question 1

What ages do you teach?

Accepted Answer

We welcome students of all ages.
 
Currently our students range from 7- Adult but are lucky to have some exceptional talent from as young as 5 years old! 
 
If you have any questions please do not hesitate to contact us. If you would like to book in your first assessment, you can via this link - 
https://www.riseacademyofmusic.com/book-your-first-assessment

Question 2

I am interested in booking an assessment, what do i need to do?"

Accepted Answer

Awesome!
To book your first assessment go to : https://www.riseacademyofmusic.com/book-your-first-assessment.
 
Once you have submitted your assessment form you will receive an email with the following:
 
1. Confirmation of payment
2. Your confirmed date and time of booking
3. An attachment of the welcome pack. This is designed for students who have decided to join the academy ahead of time. For those students we ask that you to fill out and complete all forms and bring them with you at your first assessment.
 
Cant wait to meet you!

Question 3

What to expect upon signup?

Accepted Answer

Once you have decided to join the academy we will provide you with some things to read and/or fill out prior to beginning your first lesson. This includes:
1. Things you need to know
2. Registration, Media Release and Waiver Forms
 
Once that is all out of the way you will officially recieve your welcome pack which will include:
1. Your own student login
2. Your warmups corresponding with the program as discussed upon assessment
 
It will be a rewarding and a fun learning experience and we cant wait to meet you!

Question 4

Is there a registration fee?

Accepted Answer

Upon joining our academy, a one-off payment of $20.00 is required to generate a student profile within the MyMusicStaff portal.
 
MyMusicStaff is our lesson management portal. Within this portal you will receive your own login whereby you can see all lesson schedules, access educational resources, be notified of any changes or updates to your weekly lessons, receive any news updates and allows you to communicate with us in an efficient and easy way. In addition, MyMusicStaff, sends friendly reminders via SMS or Email regarding lesson bookings, cancellations or reschedules.
 
In addition, this portal also provides access to your vocal workouts and any tailored resources such as recordings, worksheets etc.

Question 5

How long can my theory or vocal lessons be?

Accepted Answer

Rise Academy of Music offers a variety of lesson durations including 30min, 45min and 60min classes with all of our selected programs. If you are unsure where to start, our initial assessment will provide those answers suitable for your situation.

Question 6

Do you offer singing lessons online? [Skype/Zoom]

Accepted Answer

We do offer a variety of singing and music theory lessons for international and interstate students.
 
In addition, online video lessons are a great alternative for students and teachers who may feel symptoms of an illness but are well enough to still sing/teach.
 
Currently we offer online video lessons on Skype and Zoom. 
 
Visit our programs for more information or alternatively, you can email us at ;
Skype: skypelessons@riseacademyofmusic.com
Zoom: zoomlessons@riseacademyofmusic.com

Question 7

What payment methods do you offer for your courses?

Accepted Answer

We offer the following payment methods for all our programs
 
Direct Bank Transfer
PayPal ( Fees apply)
Pay in 4 (Upon Request. Fees Apply)
 
All payments must be paid in advance, prior to lesson commencement.
 
If you are interested in joining us at Rise Academy of music, we offer lessons that can be purchased in either weekly, 5 week (half term) or 10 week (term) block. Discounts are offered to students that purchase a 10 week singing course. If you arnt quite ready to rise to the challenge just yet (and thats ok!) , on the off chance we have a space in our timetable, we do offer casual lessons starting from $60 + GST . Give us a call and we can have a chat.
 
Unfortunately ZipPay does not support pre-paid services at this time.

Question 8

Do you offer any discounts?

Accepted Answer

Our teachers are highly qualified music specialists and we do our best to accommodate to all of our students. Some of our popular offers include:
 
 - Students who join Rise Academy of Music for the full term (10 weeks) receive a 10% discount for the full term.
 
- We offer a 10% discount to family members wishing to do lessons as a group and to siblings wanting to join the academy.
 
- A loyalty discount is offered to students who refer others to our school just to say thank you! Conditions apply

Question 9

How can I support the school?

Accepted Answer

By being a part of Rise Academy of Music you are showing all the love and support we could ever ask for. We are honored to have you as part of our academy!
 
Continue to show your support by singing! Work hard, inspire, evolve, develop and rise to your full potential!
 
If you have suggestions on how we can improve the academy, please do not hesitate to send us an email at: feedback@riseacademyofmusic.com or call us on (02) 9453 2106
 
Thank you for being a part of our growing academy

Question 10

Where can I leave my suggestions for the academy?

Accepted Answer

We value our students and parents and aim to improve our academy to ensure they are provided with the best service and care. If you have a suggestion as to how we can improve the academy, we would love to hear from you!
 
Email Us: feedback@riseacademyofmusic.com
 
We look forward to hearing from you!

faq

Frequently asked questions