IMPORTANT THINGS YOU NEED TO KNOW

 

Casual Lessons

Casual lessons are offered however due to bookings, are subject to availability.

All casual classes will align with the INSPIRE program.

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Payments for casual lessons are to be made at least 5 days prior to the lesson to secure the date and time.

 

Punctuality

Students are expected to arrive on time for their scheduled lesson. Lessons that start late due to student tardiness will not be extended.

 

Please be advised that upon the arrival of your lesson, a lesson may be in progress. Therefore, we ask that you please patiently wait outside until your session time begins so it does not obstruct or distract the current lesson.

 

Video/Sound Recording 

If you intend to take a video for online publishing, please advise us beforehand. Please do not record your lesson without your teacher knowing and kindly note that teachers may not want to be in video/sound recorded during lessons (we may not be camera ready!). Sound recording during lessons for the purposes of personal study (and not for online publishing) is permitted after the teacher is advised.

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Cancellations

A minimum of 24-hour cancellation notice is required to qualify for a makeup lesson.  Cancellations made under 24 hours will incur full fees with the exception of emergencies. Written notice via email must be provided 24 hours prior to the lesson.

 

Confidentiality agreement

Rise Academy prides itself on quality pedagogy, respect, and care for all our students. As part of being a part of the community, we ask that all materials, lessons, structures, recordings and information obtained from the school remain solely for private student use and rehearsal (refer to Video/Sound Recording section). These materials are the essence of the school and we kindly ask them not to be shared publically or on any social platform without proper authority and permission.